Made to Order. Shipped With Care.
Every YOUSTOMIZE piece is printed specifically for you — no warehouse, no pre-stock. That means your order takes a little longer than a mass-produced shirt. It also means it is made right, every time.
Here is exactly what to expect.
PRODUCTION
Processing time — 1–3 business days from order placement.
Order cut-off — Orders placed before 10:00 PM GMT enter production the following business day.
Weekends — We do not process or ship on weekends. Orders placed Friday evening through Sunday begin production Monday morning.
DELIVERY
United States only.
| Order total |
Shipping fee |
| Under $69 |
$4.25 USD |
| $69 and over |
Free |
Shipping time once your order leaves our facility: 2–5 business days.
Total from order to doorstep: 3–8 business days.
Carriers used: DHL Express, DHL eCommerce, FedEx, UPS, and regional postal services. Carrier is assigned based on your delivery address.
Outside the United States — We currently ship to the US only. If you are ordering internationally, reach out before placing your order and we will do our best to accommodate you.
TRACKING
Every order ships with a tracking number. You will receive:
-
Order confirmation immediately after purchase
-
Shipping confirmation with your tracking link once your order leaves our facility
-
Carrier updates through to delivery
If your tracking has not updated within 5 business days of your shipping confirmation, contact us before assuming there is a problem — carrier scans sometimes lag.
PEAK PERIODS
During high-demand periods — Nurses Week, Black Friday, Cyber Monday, and the December holiday season — production and shipping may extend by 2–4 business days beyond the estimates above.
We maintain the same quality standards regardless of volume.
ECO COMMITMENT
On-demand production means we only make what is ordered. No overstock. No warehouse. No waste. Packaging is kept as minimal and recyclable as possible.
QUESTIONS
If your order has not arrived within the estimated timeframe, or if something looks wrong with your tracking, contact us before your delivery window closes — that gives us the best chance of resolving it fast.
Email: hello@youstomize.store
Response time: within 24–48 hours on business days.